Terms & Conditions

Last Updated: January 1, 2025

Welcome to Marketing1on1. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before engaging our services. If you do not agree with any part of these terms, you should not use our website or engage our services.

Definitions
Use of Website
Services Agreement
Payment Terms
Intellectual Property
Client Responsibilities
Limitation of Liability
Disclaimer of Warranties
Termination
Dispute Resolution
Modifications to These Terms
Contact Information

1. Definitions

Throughout these Terms & Conditions, the following definitions apply:

“Company,” “we,” “us,” or “our” refers to Marketing1on1, a digital marketing agency specializing in local SEO services for contractors.
“Client,” “you,” or “your” refers to any individual or business entity that accesses our website or engages our services.
“Services” refers to the SEO, digital marketing, content marketing, and related online marketing services offered by Marketing1on1.
“Website” refers to the website located at www.marketing1on1.com and all associated subdomains and pages.
“Agreement” refers to any signed service contract, proposal acceptance, or documented engagement between the Company and a Client.

2. Use of Website

By accessing and using this website, you agree to the following conditions:

You must be at least 18 years of age to use this website or engage our services.
You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of, restrict, or inhibit any other party’s use and enjoyment of the website.
You shall not attempt to gain unauthorized access to any part of the website, its server, or any connected systems or databases.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from Marketing1on1.
You agree not to use automated scripts, bots, or scrapers to collect content or data from the website.

We reserve the right to restrict or terminate your access to the website at any time, without notice, for any conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties.

3. Services Agreement

Marketing1on1 provides local SEO and digital marketing services specifically tailored for junk removal and pressure washing contractors on the West Coast. By engaging our services, you acknowledge and agree to the following:

Scope of work. All services will be outlined in a written proposal or service agreement. Work performed will be limited to the scope defined in that agreement unless otherwise mutually agreed upon in writing.
No guaranteed rankings. While we employ proven SEO strategies and best practices, we do not guarantee specific search engine rankings, traffic levels, or lead volumes. Search engine algorithms are controlled by third parties (Google, Bing, etc.) and are subject to change without notice.
Timeline expectations. SEO is a long-term strategy. Meaningful results typically require three to six months of consistent effort. We will provide regular progress reports and transparent communication about campaign performance.
Third-party platforms. Our services may involve managing or optimizing your presence on third-party platforms including Google Business Profile, Yelp, and various directory listings. We are not responsible for changes these platforms make to their policies, features, or algorithms.
Content ownership. Content created by Marketing1on1 on your behalf (blog posts, website copy, social media content) becomes your property upon full payment for the corresponding services, unless otherwise stated in the service agreement.

Marketing1on1 reserves the right to decline or discontinue services at our discretion if a client engages in unethical practices, provides inaccurate information, or fails to meet the obligations outlined in the service agreement.

4. Payment Terms

The following payment terms apply to all service engagements with Marketing1on1:

Invoicing. Invoices are issued monthly or as outlined in your service agreement. Payment is due within 15 days of the invoice date unless otherwise specified.
Accepted payment methods. We accept payment via credit card, ACH bank transfer, and check. Additional payment methods may be arranged on a case-by-case basis.
Late payments. Accounts past due by more than 30 days may be subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend services on accounts that are more than 30 days past due.
Refunds. Due to the nature of digital marketing services, refunds are generally not available for work already performed. If services have not yet begun, a refund may be issued at our discretion upon written request.
Price adjustments. We reserve the right to adjust our pricing with 30 days’ written notice. Existing contracts will be honored at the agreed-upon rate for their term.

All prices are quoted in US dollars. You are responsible for any applicable sales tax or other government-imposed fees associated with the services.

5. Intellectual Property

All intellectual property rights relating to the Marketing1on1 website and its original content, features, and functionality are owned by Marketing1on1. This includes, but is not limited to:

Our proprietary SEO methodologies, processes, and frameworks
Website design, layout, and visual elements
Logos, trademarks, and brand assets
Original blog content, guides, and educational materials published on our website
Software tools, scripts, and proprietary technology developed by our team

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our intellectual property without prior written consent.

Client-specific deliverables (website content, optimized pages, blog posts) created under an active service agreement transfer to the client upon full payment, as described in Section 3. Our proprietary processes and tools used to create those deliverables remain the exclusive property of Marketing1on1.

6. Client Responsibilities

To ensure the success of our SEO campaigns, clients agree to the following responsibilities:

Accurate information. You agree to provide accurate and complete information about your business, services, service areas, and any other details relevant to the marketing campaign.
Timely communication. You agree to respond to requests for information, approvals, and feedback within a reasonable timeframe to avoid delays in campaign execution.
Website access. When required, you agree to provide appropriate access credentials to your website, hosting account, Google Business Profile, and other relevant platforms necessary for campaign work.
Compliance. You are responsible for ensuring that your business operations, services, and any information you provide comply with all applicable local, state, and federal laws and regulations.
No conflicting engagements. You agree to notify us if you are working with another SEO provider simultaneously, as conflicting optimization efforts can undermine campaign performance.

Failure to fulfill these responsibilities may result in delayed timelines, reduced campaign effectiveness, or, in extreme cases, suspension of services.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

Marketing1on1 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by you to Marketing1on1 during the six months preceding the event giving rise to the claim.
We are not liable for any loss of search engine rankings, website traffic, or leads resulting from algorithm changes, competitor activity, or factors outside our reasonable control.
We are not responsible for downtime, data loss, or security breaches on your website or hosting platform that are beyond our control.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. Marketing1on1 makes no representations or warranties of any kind, express or implied, regarding:

The accuracy, reliability, or completeness of any content on our website
The uninterrupted or error-free operation of our website
The results that may be obtained from the use of our services
The accuracy or reliability of any information obtained through our services

We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No advice or information, whether oral or written, obtained from Marketing1on1 shall create any warranty not expressly stated in these terms.

9. Termination

Either party may terminate the service agreement under the following conditions:

By the client. You may cancel services at any time with 30 days’ written notice. You will be responsible for payment of all services rendered through the effective date of cancellation.
By Marketing1on1. We may terminate services with 30 days’ written notice, or immediately if you breach any material term of the service agreement, engage in unethical or illegal practices, or fail to make payment within 60 days of the invoice due date.
Effect of termination. Upon termination, we will provide you with all completed deliverables, transfer any assets or accounts managed on your behalf, and cease all ongoing work. Any outstanding invoices remain due and payable.

Sections relating to intellectual property, limitation of liability, disclaimer of warranties, and dispute resolution shall survive the termination of the service agreement.

10. Dispute Resolution

In the event of a dispute arising from or relating to these Terms & Conditions or our services, both parties agree to the following resolution process:

Informal negotiation. Both parties will first attempt to resolve the dispute through good-faith informal negotiation for a period of 30 days following written notice of the dispute.
Mediation. If the dispute cannot be resolved informally, both parties agree to submit the matter to non-binding mediation administered by a mutually agreed-upon mediator in the State of California.
Arbitration. If mediation does not resolve the dispute, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in California, and the decision of the arbitrator shall be final and binding.

Governing law. These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Class action waiver. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, class arbitration, or other representative proceeding.

11. Modifications to These Terms

Marketing1on1 reserves the right to update or modify these Terms & Conditions at any time. When we make changes:

We will update the “Last Updated” date at the top of this page.
For material changes that significantly affect your rights or obligations, we will make reasonable efforts to notify active clients via email or through a prominent notice on our website.
Your continued use of our website or services after any modifications constitutes acceptance of the revised terms.

We encourage you to review these Terms & Conditions periodically to stay informed of any updates. It is your responsibility to check this page for changes.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Marketing1on1

Email: [email protected]

Website: www.marketing1on1.com

For service-related inquiries or to discuss your contractor marketing needs, you can also reach us through our contact page.